Hi guys I'm developing a collaboration system and our team has been at it for the past couple of years. However the boss suggested that we try and redevelop it using something robust. Basically our collaboration system incorporates a webmail client and a custom built contacts management system plus project management system. My boss likes the robustness of GMAIL and Google docs and really would like a solution that if possible could incorporate these two and other google applications - I'm not so sure how to get started on developing a custom application using google applications - especially consider the fact that in the long run we wish to host our collaboration system as a paid service - just like the services that 37signals basecamp and highrise have been.
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Basically I need a jump start here. Our collaboration system depends upon email requests from users.
When an email comes into the inbox - we use our system to download it and store it in a serialized format. By doing so we create an order. Now to process that order we associate other resources like upload files and add notes and have comments about the order. When completed the order is marked as dispatched and archived. At any time - we can go back to the archived orders and see - the emails and other resources that were associated with that order.
I need to replicate a similar functionality using google apps or google enterprise - I can't even tell which is which :( - and would appreciate any kind of jumpstart that would get me going on this asap.
Thanks in advance...