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answers:

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I'm interested in finding out how customers use features in my Cocoa application.

I want to build up statistics on which features people use and how they use them, so that I can measure the value of features I'm implementing.

I'm building a desktop app to run on Snow Leopard.

This feedback of course will be opt-in and anonymous.

Does anyone know of any frameworks that have been developed that can achieve this without me having to write stuff from scratch?

+1  A: 

Might want to look into Flurry Analytics. It's "free" and will track just about anything you're interested in.

Meltemi
Sorry, I should have stated I'm developing for the desktop. Flurry looks brilliant, but I think they only support iPhones.
John Gallagher