Browser Incompatible Please Use Mozilla Firefox 3.2 above OR IE 8.0 above

Question

Hi,

chrome browser showing this:

Browser Incompatible Please Use Mozilla Firefox 3.2 above OR IE 8.0 above

for website http://test.theartness.com/...

I didn't understand what causing this error. i checked char encoding etc etc. everything..

I have seen in http://web-sniffer.net/ , it seems server sending that response for netscape/mozilla browsers. It is working for Internet explorer7 .. it seems server blocked it for those user agents?

please help me to figure out what is wrong with it?

Best Regards, Satish Kalepu.

Answer 1

It might be a simple user-agent blockage. There might be some script identifying the user-agent and it handles only the stated browsers. Try accessing it using other browsers. You can use http://browsershots.org/ to check how the site behaves on other browsers.

Answer 2

As this site is powered by Apache, it is hard to say whether the server or your application is the cause.

Server: Apache/2.2.15 (Unix) mod_ssl/2.2.15 OpenSSL/0.9.8m DAV/2 mod_fcgid/2.3.5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635

If the server maintainer says it is code error, ask them for evidence. Otherwise, why cannot it be a server configuration issue?