I have two models Ticket and TicketComment, the TicketComment is a child of Ticket.
ticket.rb
class Ticket < ActiveRecord::Base
has_many :ticket_comments, :dependent => :destroy, :order => 'created_at DESC'
# allow the ticket comments to be created from within a ticket form
accepts_nested_attributes_for :ticket_comments, :reject_if => proc { |attributes| attributes['comment'].blank? }
end
ticket_comment.rb
class TicketComment < ActiveRecord::Base
belongs_to :ticket
validates_presence_of :comment
end
What I want to do is mimic the functionality in Trac, where if a user makes a change to the ticket, and/or adds a comment, an email is sent to the people assigned to the ticket.
I want to use an after_update or after_save callback, so that I know the information was all saved before I send out emails.
How can I detect changes to the model (ticket.changes) as well as whether a new comment was created or not (ticket.comments) and send this update (x changes to y, user added comment 'text') in ONE email in a callback method?