We're deploying a Web Start app that I and the other developers know how to install the shortcuts for (Control Panel -> Java on Windows, /Applications/Utilities/Java Preferences on OS X), but we have no reason to believe that end users know how to do this (or even know that it can be done).
Is there a way to either install the shortcuts automatically on first run, or (much preferably) ask the user if they'd like to install the shortcuts? I've been looking all over but the Sun/Oracle docs all say to go through the Java cache viewer, which I find completely ridiculous to ask of end users.