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Answer 1

+1 A:

If some email is getting through, it is probably not a drupal or php problem. Check your mail server logs.

Scott Saunders 2010-07-27 16:27:42

I've asked for the log and I posted it in my question. It seems that the e-mails are effectively sent by the server to both addresses, right ?

Patrick 2010-07-29 08:13:07

Answer 2

A:

Don't sweat it too much. This is pretty normal on a new server, especially if the company have a filter somewhere. These kind of things usually work themselves out on a day or two if it's actually working, which seems to be the case.

googletorp 2010-07-27 21:09:21

Answer 3

A:

These questions will help troubleshoot the problem....

Is the email hosted on different server as website and carries same domain name as website?

Is Drupal able to send email to company email?

Looks to me email is not leaving the server (DNS issue).

***Add MX DNS Record on Webserver pointing to company Mail Server.

Codex73 2010-07-28 04:34:13

1) The company e-mail is on different server. Also my gmail account (for testing) is on different server. The first doesn't work. The second works.

Patrick 2010-07-28 08:40:56

2) No, that's the issue. Drupal can send an email to me (on gmail), but not to the company e-mail

Patrick 2010-07-28 08:41:20

Is the sender specified in the e-mail important ? I've just specified a not existent address.. something like [email protected] ... I dunno if this might cause problems.

Patrick 2010-07-28 08:42:30

"***Add MX on Webserver pointing to company Mail Server." I dunno what this means. thanks

Patrick 2010-07-28 08:42:53

MX DNS Record(mail exchanger record). If your server running linux is most likely running bind DNS. You'll need to add this entry in Bind to direct mail to the domain in question which is this case is elsewhere. Let me know how it goes.

Codex73 2010-07-29 02:02:27

I've asked for the mail log and I've added it to the question. I guess the e-mail is sent, then. I've disabled spam filters on the company mail, still nothing.. what can I do ? Should I ask the mail log to the other server as well ?

Patrick 2010-07-29 08:15:46

Answer 4

A:

You might want to take at look at this Atwood post:

So You'd Like to Send Some Email (Through Code)

A brief summary:

Make sure the computer sending the email has a Reverse PTR record
Configure DomainKeys Identified Mail in your DNS and code
Set up a SenderID record in your DNS

Vitor Py 2010-07-29 02:12:54

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E-mail doesn't arrive! HELP

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