tags:

views:

15

answers:

2

I've been using FusionCharts v3.1 for a few years now. For a long time we have had problems printing charts in Firefox but recently we've had problems printing charts in IE. In IE, the charts print really, really small.

v3.2 was recently released and they have introduced the PrintManager that finally fixes the Firefox printing bug but the IE problem still exists. I have heard that this is actually a Flash 10.1 problem but don't know for sure.

Any thoughts or workarounds for this problem?

A: 

Just found out that the problem truly is a flash issue. I had Flash v10.1.53.64. I just upgraded to Flash v10.1.85.3. The chart printing problem with IE has gone away.

Hope this helps someone else :)

wcm
A: 

Great that the problem is resolved. I generally go to their forums and ask queries and they are pretty prompt in their answers. Also they compile the common problems.

Don't forget to ask all your Fusion Chart queries at http://forum.fusioncharts.com/

Aji aka TechShu
I actually started there. Their forums aren't bad at all. When I tried to post a question it wouldn't let me. While I'm sure that problem could be resolved, I didn't have time. I sent a question to their support section and they have been fairly responsive. I asked them to put something in the forums.
wcm