Magento whitescreening when data model load called

Question

Hi, I've set up my config.xml and my controller, my data model class and resource class and I can see that the classes are loading and can echo out the object and NULL data object information.

However, when I try to call the ->load method of the data model object, I get the whitescreen of death. I've double checked and triple checked my config.xml and I'm not sure what I'm doing wrong or what to look for next...can anyone help?

Thanks!

Kristina

Answer 1

PHP never errors out without telling you why, it's just a matter of finding the right log.

First, check your Magento exception log

var/log/exception.log

Second, check your PHP Error log. If you're not sure where the that, run phpinfo() from a blank file on your server and look for the

error_log

variable. If this isn't set, set it via the ini_set function, or by changing your php.ini file.

If you leave error_log unset, PHP will send logs to the "SAPI error logger", which is a fancy way of saying your apache error log.

Finally, although it won't help with all white screen cases, try turning developer mode on. There's the following line in index.php

if (isset($_SERVER['MAGE_IS_DEVELOPER_MODE'])) {
    Mage::setIsDeveloperMode(true);
}

So either set MAGE_IS_DEVELOPER_MODE in your .htaccess file, or just comment out the conditional. This will turn off the default error reporting and output exceptions/errors/warnings/etc to the browser.