Web-based groupware for small company?

Question

Hello,

I'm looking for an open-source, web-based solution to provide a small company with the following groupware features: - calendar/planner - contacts - emails - document management (let people work on MS/OpenOffice docs on a shared drive, and have the server update the list of available docs periodically) - log incoming phone calls (find a way to pop a list of past calls from this customer on their Windows PC when they call in)

I prefer a web-based solution, because more and more users need to access data from a smartphone.

Can you recommend solutions I should look at?

Thank you for any hint.

Answer 1

Microsoft Sharepoint is a pretty standard web-based solution. You can also find numerous other free Content Management Systems (such as DotNetNuke, Drupal, Joomla, etc.) which could provide the same level of functionality.

Answer 2

To expand on TheTXI's answer (which was posted while I was typing this) -- Windows SharePoint Services is free. Don't confuse it with SharePoint Server which has a richer publishing & user profile model (among other things). Its not a true CRM package but it should meet the rest of your req's.

Answer 3

Check out 37Signals' tools.

From the site:

Basecamp®—OUR FLAGSHIP PRODUCT! Project management and collaboration Collaborate with your team and clients. Schedules, tasks, files, messages, and more.

Highrise®—OUR NEWEST PRODUCT! Online contact manager and simple CRM Keep track of who your business talks to, what was said, and what to do next.

Backpack® —JUST UPDATED! Intranet, group calendar, organizer Share info, schedules, documents, and to-dos across your company, group, or organization.

Campfire™—IPHONE COMPATIBLE! Real-time group chat for business It's like instant messaging, but optimized for groups. Especially great for remote teams.

Answer 4

eGroupware is quite OK