So there's ITIL, and PMP, and Project+, and etc. etc. What are your preferences? I heard that PMP and ITIL can perhaps allow you to make more money. Project+ is cheaper. Has anybody actually gotten usage out of any of these certificates? ...
My organization's main project went live on Monday. That was my third day here. Now that I've been here almost a week, I'm tasked with creating a change management plan for the maintenance of the application and preparation for phase 2, which will commence "someday." We're a Microsoft shop but open-minded. I'm looking for some suggestio...
I need a solution to catalog a number of applications in our company (more than 100 less than 1000). Right now we are using a spreadsheet and for each app we fill in name, short description, contact person and maintainer (internal or vendor). The puspose is to use this list for IT planning and incident management (impact estimation, et...
I read a lot of books about what practices work well or not in software development. And I have NEVER heard about methodoly like ITIL or CMMI in any webcast or book or blogs in the development field. I have heard about these methodologies in my school, and to me it seems to be bureaucratic practices. However every books on development ...
Hi, I am quite busy balancing my career, practise (working on 5 projects outside of work of varying sizes), and finishing my certs. While I have 70-536 and 70-560 (MOSS Config) an 2 non MS exams, and 2 ASP.NET exams to finish, I want to complete one certification which is not strictly related to development and thus will make more uniqu...
What is the better way to work with release management? More specifically what would be the best way to release packages? For example, assuming that you have a relatively stable system, a good quality assurance process (QA), etc. How do you prefer to release new versions? I have a tendency to prefer to do this by releasing packets at r...
IT methodology standards as ITIL and CMMI are by far the most popular standards for service delivery in IT companies. Which IT standard do you think that applies best for a web development company? ...
In a standard ICT Department who is responsible for managing software licenses? I would start by saying that the ICT Manager is accountable for it. But who gets the responsibility, using ITIL as a standard model for an ICT department would the Service Delivery Manager or Development Manager? The Service Delivery Manager needs to keep ...
Our IT manager is pushing for ITIL, I'm only loosely familiar with it and wanted to know if ITIL fits into an Agile work-cycle well? From my initial impression I would assume no, mainly because what our manager is proposing is to put timelines against everything, stating SLA's to the business that "high priority tasks must be completed...