rightnow-crm

RightNow CRM XML API - Anyone familiar with it?

I need to create a user control in either vb.net or c# to search a RightNow CRM database. I have the documentation on their XML API, but I'm not sure how to post to their parser and then catch the return data and display it on the page. Any sample code would be greatly appreciated! Link to API: http://community.rightnow.com/customer/do...

RightNow API and Excel

All, Does anyone know how to query a RightNow database from Excel? I'd like to be able to query the RightNow database from an existing Excel file that I have (that also connects to other sources). It looks like ODBC won't work as it doesn't connect to the production database. There is an XML API but I'm not sure how to implement that in...