user-documentation

What is the best online help system you’ve seen?

A lot of areas of web development have good resources on best practices. One area that doesn't seem to have a standard is the way "help" is offered. So I'd like to compile a list of sites that have really good online help systems. I'd like to see sites that have a good FAQ section, getting started guide, a searchable knowledge base, sear...

Zotonic User Documentation

Hello, Call me brain dead, but I'm having a very difficult time understanding the Zotonic development process. Docs on the Zotonic site are ok so far as they go, but they're terse, offer little to no contextual background, and very few examples. No blame -- I know the Zotonic developers are very busy with their own projects. If the Zot...

Creating end-user documentation - What tools exist in .NET?

I should preface this by saying that this post should almost surely be a community wiki, though I don't know how to set that up. If someone could change this I would really appreciate it. We're working on a product that is a web-based application. We'd like to get some conceptual user documentation integrated into the app, preferably ...