views:

423

answers:

2

On my domain I have a form workflow where users enter data on one form, click continue and enter data on the next form. I am using server.transfer for moving between forms on my domain.

Once users have completed the last form on my domain I use a response.redirect to a third party domain so that the users can complete payment. All pages are in https.

In IE 6 users can move between forms on my domain but cannot be redirected to the third party domain. IE 6 returns an error of "Cannot display page".

I am able to complete the whole process in IE 6 but other users cannot.

Is this due to browser setting or proxy settings and which setting would solve this issue.

A: 

Can the "users" visit the site you're redirecting to by entering the URL in the address bar? Maybe they don't have access to that site?

Philippe Leybaert
No, they cant see the site if they past the url into IE's address bar.I'm not sure why they wouldnt have access to the site. Would it be a browser setting?
skyfoot
It's either a browser setting (proxy?), a DNS problem or a firewall issue.
Philippe Leybaert
A: 

It sounds like you're debugging blind. Install a traffic monitor (www.fiddler2.com) and see what's coming back on your redirect. If it's a remote user, have them install a capture-only debugger (www.fiddlercap.com) and have them send you the traffic dump. You'll be able to check what they're seeing.

EricLaw -MSFT-
Great, I'll give that a go.
skyfoot
This turned out to be an issue with the proxy. Fiddler2 helped point me in the right direction. I cant say exactly what the issue was as the network team took my initial findings and solved the solution.
skyfoot