sharepoint: Using a Content Editor Web Part this error occurred:"Cannot retrieve properties at this time."

Question

Hi all, I have a content editor web part. Whenever I edit the content and then click save, the following errors occurred:

"Cannot retrieve properties at this time."
"Cannot save your changes"

How do you fix this?

I tried googling it.. there are some similar cases but not exactly the same. I tried this link:

www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/MS-SharePoint/Q_21975446.html

and this one:

support.microsoft.com/kb/830342

and this one:

blogs.msdn.com/gyorgyh/archive/2009/03/04/troubleshooting-web-part-property-load-errors.aspx

Answer 1

Are you doing anything to modify the URL in an HTTPModule? I ran into this problem on a publishing site where a module was hiding the "/pages" part of the URL. Modifying the CEWP via the page when accessed w/o the "/Pages" wasn't working, but with the "/Pages" it was.

Example:

Got error: http://www.tempura.org/webpartpage.aspx
Worked: http://www.tempuri.org/pages/webpartpage.aspx

Answer 2

I found the answer!! apparently using mozilla firefox it worked. Then I found out that there is a javascript error in IE, this javascript error doesnt happened in firefox. how ironic!

Answer 3

well, what's the answer then? How do you resolve the javascript error?

Answer 4

I don't see how this is an answer -- "don't use IE".

In my case (and apparently many others) it has something to do with ISA + SharePoint + host headers. I will post the fix if I find one.

Answer 5

I have had problems with this before and have found recycling the Application Pool often corrects the problem.

Rodney

Answer 6

IE8 -->

Tools --> Compatiblity View Settings --> CHECK THIS : Display All Websites in ....

Answer 7

If you are editing a webpart page, make sure that it is checked out. Sometimes the document library the webpart pages are in will have a "force check out to edit" option and it will give you errors if the webpage itself isn't checked out.