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answers:

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Building a website that has English & Japanese speaking users, with the Japanese users being actual paying customers (they're businesses looking to promote their presence). Their registration process is a tad different than the English users.

Here's what I had in mind, tell me if there are any glaring mistakes I should avoid:

User -> Homepage -> Info Page -> Signup Page -> Payment Page -> Welcome

Everything up to the signup page is typical. The signup page has 2 "steps" (setup similar to basecamphq.com). They enter their desired user info and then their company info. In the company info section there is a map to click to pinpoint their position in longitude/latitude (so they don't have to enter the values themselves).

Then they hit "next step", where they're greeted, told to check their email for a verification code, and shown a textbox. In the textbox they enter the verification code and click verify.

There's a small ajax based check done, if successful their account is activated and they're shown the paypal payment button (no page refreshes, just a small fadeout/fade in animation).

Then it's the typical pay at paypal get returned to a thank you page routine.

Does this sound like a good registration process? Can you see any pitfalls with the way it flows?

Thanks in advance!

A: 

The process is working great - keeping in mind the e-mails that are sent to assist users in case they left in the middle of the process.

Chad