Trying to Create an Enterprise Provisioning Profile--Distribution Tab is Missing

Question

I'm attempting to create an Enterprise Provisioning Profile, but the program portal isn't working the way I expect it to (based on the documentation). Here's what I'm seeing:

First, I log on as the Team Agent.

Second, I navigate to the Provisioning section of the program portal.

According to the documentation, I should see 4 tabs at this point: Development, Distribution, History, How To. But when I do this, the Distribution tab isn't there. And without the Distribution tab, I can't create a Enterprise Provisioning Profile (or an Ad Hoc one, for that matter).

I've tried contacting Apple administrative support, but they weren't able to provide any help with this. They suggested that I try the forum. :-)

Just to fill in a few more details: My company has an enterprise membership in the developer program. And when I navigate to the Certificates section, there is a Distribution tab.

I figure that there must be something that I've done incorrectly. Has anyone had a similar experience? Any suggestions on what to try next?

Answer 1

I am also unable to create an ad hoc provisioning profile as the HTML site seems to be corrupt. Do you get any errors when loading the page?

Answer 2

I had the same issue. In my case, and I guess it's the same with you, is that I was an Admin of the account, not the Agent. Only Agents can create Distribution Certificates and Provisioning files. Hope that works for you as well.