We we wondering what are some ways developers have added a help function to their apps. What are some techniques people have used?
One way we were thinking of is to us UIWebView to display a HTML file with help instructions.
Thoughts appreciated.
A:
I'm using UIWebView right now which pretty much contains all the help in a single page, along with some JQuery things to display popups, etc. But I like the way iCab Mobile (et al.) are doing things which is a sectioned UITableView with each row a separate topic or section within their overall help information (complete with icons...) then in their bundle they have each section in its own html file, organized by localization.
Another thing in my queue for the next release is to provide a dynamic "News" view. The rough idea is as follows... I have on my server a file or CGI where I can place small bits of news I'd like to push out to users. On startup, my app checks for network availability and if present, start a thread to see if anything has changed on the server since last updating the News data. If changes present, post an alert letting user know, and asking if they'd like to read it now. At that point, the latest news is already downloaded and cached, so they can simply read it later if they want, and I won't post anymore alerts until the server file changes again. (And one could add a preference/setting to disable these alerts.)
I'm thinking this would be a good way to let people know that some nasty bug is known and fixed and an update is sitting in the queue, solicit beta testers, promote upcoming features or other apps, etc. I can see where constant alerts everytime I've got something new to promote would get annoying, so having a setting to disable them means the user never has to read them unless they want to. Although some kind of override to warn of recently discovered/fixed bugs seems sensible.
FWIW, the author of Mover+/Mover has just started doing a similar thing, though I think Emanuele is perhaps only showing one Notelet at a time, whereas I envision a bit more of a history (shown in UIWebView) until I decide to age stuff off the bottom of the stack.
wkw
2009-11-09 15:12:55
A:
I'm using a scroll/page view to show several images containing small notes. Each image then tells the user about the more advanced functions on a specific part of the app.
In my opinion the help should only contain information that isn't a 100% relevant for the use of the application. It should be things the advanced user should use to make more use of the app. It should contain gold for the power users. The "basics" should be so obvious that no help would ever be needed. If that's not the case, I think, you've failed as a developer on the iPhone platform.
(Here's a screen shot from my demo app)
lund.mikkel
2009-12-31 10:43:30