I have been assigned a task in a field I don't know anything about: Live chat directly on a PHP based web site. One-on-one only (Visitor to admin), with the possibility for both parties to store the conversation as text (though I could add that if necessary). Full fledged conversation management (continue conversation etc.) would be a plus but are not required.
It should be simple to use, easy to customize via CSS, AJAXy and not too heavy on the server. Open Source would be a big plus as I'm going to have customize it intensely.