How to set a template for a new issue in Redmine?

Question

The goal is to make users be more specific when reporting a bug.

Ususally I get a messy report "It doesn't work, please help ASAP!" from a user, so I keep asking the same questions each time -- "The why, the who-what-when, the where, and the how..."

Instead, I want to set a template for a new issue, something like this:

1. What page did you go? What login did you use?

2. What did you see?

3. What did you expect to see?

4. Why do you think this is a bug?

or whatever.

Is it possible?

Answer 1

The link below says that you can for the last year or so:

http://www.redmine.org/issues/1138

But I haven't yet found a description of how this functionality is used. I guess I'll have to slog through some code to find out.

Simon.

Answer 2

here is a patch for templating issue descriptions. anything beyond that is still underway, and is relevant to the issue mentioned above.

http://www.redmine.org/issues/2931