I am testing my iPhone app with some people who install it through iTunes together with the mobile provision file that I give them. Apple has good instructions for how to get crash logs from these people, but is it also possible to get console logs from their devices? I do not have physical access to these people, otherwise I could connect their device to my computer and see the console log in Organizer. I would like to give them instructions to get me their console logs, but there doesn't seem to be a way?
A:
No. Your app cannot access the crash logs on device. You have to have your users synch with their computer and then manually send the crash logs.
greg
2010-02-25 14:35:00
They are syncing and manually sending me the crash logs, this process works fine. The question is if they can also manually send me their console logs. (Console log contains all my NSLog() and debug output.)
Jaanus
2010-02-25 14:37:32
+3
A:
Apple's iPhone Configuration Utility (available at http://www.apple.com/support/iphone/enterprise/ ) for both Mac and PC allows your users to capture log information and send it to you.
NeilInglis
2010-02-25 14:44:57
Thanks, exactly what I needed, didn't realize it's also usable for end users, thought it's for enterprise admin only.
Jaanus
2010-02-25 14:53:23