Our CD autostarts, but occasionally customers have that disabled (by a CD burner, etc.).
As a backup, we include instructions on the back of our CD (below). I'm trying to find better instructions, for Windows XP and above. (Ideally for Windows 98 and above)
CURRENT
If it does not auto-start: Repeat instructions (above) once. If that fails again:
- Click Start | My Computer or double-click My Computer on your Windows® desktop.
- Double-click CD drive. Looks like: OurCompany CD (D:)
- CD Contents are listed, usually to the right.
- Double-click Start, in the list.
But the My Computer option isn't always on the Desktop and when it is customers have trouble finding it. And Vista doesn't label the start button
ALTERNATIVE
Click "Start" | "Run" In the box in front of "Open:" type : d:start (where 'd' is drive letter for your CD-ROM.
Problem here is that some people won't know what their CD ROM drive letter is.
Any better suggestions?