How to get Best Practical's RT configuration (list of users, queues, possible values for status field, possible values for custom field) via its REST interface? Or may be there is some web page where this information can be easily parsed from? I found sources for REST interface in rt-3.8.7.tar.gz/rt-3.8.7/share/html/REST/1.0
but I know little of perl and don't understand how these scripts are executed and what they are doing.
views:
87answers:
1Yeap. This page say nothing about fetching RT configuration.
Ha
2010-04-09 17:31:27