FogBugz compared to OnTime
Has anyone used both FogBugz and Axosoft's OnTime and care to offer an opinion? AxoSoft has a big feature comparison chart but I'm also interested in more subjective thoughts on things like ease of use and stability. ...
bug-tracking
What bug tracking software do you use?
I'm currently looking at Bugzilla and Trac, as they seem to be the most popular (and I'm hoping that also means if there are any problems, it will be easier to get help), but I'm curious what solutions you use or have used and what your thoughts are. I'm currently leaning toward Trac, as it's Wiki functionality can be used to support do...
How do I integrate my continuous integration system with my bug tracking system?
I use cruisecontrol.rb for CI and FogBugz for bug tracking, but the more general the answers, the better. First is the technical problem: is there an API for FogBugz? Are there good tutorials, or better yet, pre-written code? Second is the procedural problem: what, exactly, should the CI put in the bug tracker when the build breaks? ...
Are there any unhappy users of FogBugz?
Are there any unhappy FogBugz user? Or someone that evaluated it and decided that it lacks some essential features? Edit: We are evaluating FogBugz and I would like to know if there is something that might hurt us. ...
Tools to help a small shop score higher on the "Joel Test"
Questions #1 through #4 on the Joel Test in my opinion are all about the development tools being used and the support system in place for developers: Do you use source control? Can you make a build in one step? Do you make daily builds? Do you have a bug database? I'm just curious what free/cheap (but good) tools exist for the sm...
Is there a bug/issue tracking system which integrates with Mercurial?
I've used Trac/Subversion before and really like the integration. My current project is using Mercurial for distributed development and it'd be nice to be able to track issues/bugs and have this be integrated with Mercurial. I realized this could be tricky with the nature of DVCS. ...
What open source hosting service should I use?
The story so far: sourceforge google code assembla cvs dude launchpad github gitorious codeplex freehg bzr what else is out there? which ones do you use? what are their pros and cons? how's your experience with them? which would you recommend for a new project? etc... ...
How do you enforce or maintain the quality of the bug reports in your bug tracker?
High-quality bug reports are essential for effective bug tracking - in an ideal world all bug reports would contain essential information such as which version of the software it affects and a step-by-step description on how to reproduce the bug. In reality, though, bugs reported can vary a lot in quality. They might be on-liners ("feat...
Bug tracker setup with Git integration?
I know I can do most of this by hacking Trac and using Git hooks, but I was wondering if someone has / knows of something ready. Commenting on (and closing) tickets from commit messages would be nice, specially if the diff appears inline with the comment/closing remark. sha1 hashes should be auto-linked to gitweb/cigt/custom git browse...
Where can I find and submit bug reports on Google's Chrome browser?
It will be important for developers wanting to develop for the chrome browser to be able to review existing bugs (to avoid too much pulling-out of hair), and to add new ones (to improve the thing). Yet I can't seem to find the bug tracking for this project. It is open source, right? ...
Ticket Tracking Software w/ Good Email Integration and Decent Navigation?
I am looking for a simple system to manage inbound emails from a support mailbox for a group with about 3 support people. I've looked at OTRS which seems to have the features that we need. Unfortunately, so far the UI still looks like a confusing mess. Are there any good FOSS tools that would meet this need? I've heard murmurings tha...
Tracking Refactorings in a Bug Database
Let's say you work someplace where every change to source code must be associated with a bug-report or feature-request, and there is no way to get that policy reformed. In such an environment, what is the best way to deal with code refactorings (that is, changes that improve the code but do not fix a bug or add a feature)? Write up a ...
Bug template in Bugzilla
Is there any way to enforce a template in Bugzilla to guide users fill in bugs descriptions ? Actually, i'd like to put some markup texts in the bug description field and avoid the creation of custom fields. I've installed version 3.2rc1. Thanks in advance ...
Reasons not to build your own bug tracking system
Several times now I've been faced with plans from a team that wants to build their own bug tracking system - Not as a product, but as an internal tool. The arguments I've heard in favous are usually along the lines of : Wanting to 'eat our own dog food' in terms of some internally built web framework Needing some highly specialised re...
Do you prefer Analog or Digital Issue / Task Management?
Do you prefer digital issue management software (FogBugz, Sharepoint, etc) or analog workflows (recipe cards, white boards, etc) ? ...
What's the best way to export bug tracking data from hosted HP Quality Center?
This question may be too product specifc but I'd like to know if anyone is exporting bug track data from HP Quality Center. HP Quality Center (QC) has an old school COM API but I'd rather use a web service or maybe even screen scraper to export the data into an excel spreadsheet. In any case, what's the best way to export bug tracking ...
Why pay for JIRA when I can use Bugzilla for free?
We've always used Bugzilla for issue/bug/enhancement tracking, but I keep thinking about switching to JIRA. However I would need to convince the boss that it's worth paying for something when a seemingly equivalent product is free of charge. So sell me! What about JIRA makes it worth paying for, compared to a free system like Bugzilla? ...
Free/Cheap Task/Bug Management software
I am looking for a Task and Bug management software that I can use both as a way to manage things that need to be done a website with multiple admins and a way for clients of the site to report bugs/suggest features, ask for updates. The clients are fairly non-technical in general and the software has to be fairly easy to understand. ...
What is your bug/task tracking tool?
This is a placeholder for overviews of bug/task tracking systems. What i want to do here is: List all tools used in the industry (please provide a link to the tool discussed) Gather opinions on each tool (please back up your opinion with facts i.e provide advantages and disadvantages) Please put each tool in separate answer and ...
How to quickly add tickets in Trac?
It's very painful to add multiple tickets to Trac or to have it as your own todo list. That causes people to use their own task management tools so tasks are then spread all around. Is there any plugin or macro that would quicken the process of adding a ticket? ...