My company is a custom development shop for a number of projects, some larger and some smaller. Currently we handle all of our client communication through email. So we email a design doc, they mark it up and send it back. Then we roll out a beta version of their product and they email us with any bugs, new features, etc. And so on.... ...
As everyone knows, sometimes developers have to document stuff. Or capture some stuff for filing bug reports. My question is in MS Windows. I'm trying to capture the context menu (right-click on an item) of several areas of an application. Pressing Alt to start the alt-printscreen process closes the context menu. (Only pressing Print...
Please answer this queston only if you have used at least three different bugtracking systems for quite a long time. And please mention these systems as well. Thank you. ...
Hi, Can anyone suggest which of the Redmine or Tracd would be a better option for project management? Currently I am planning to deploy it on a one project setup but plan to use it across multiple projects in the fututre. Which of the two is easier to deploy? I use windows. Any other software which is web based and comes with its own we...
Recently I've been doing lots of weekend coding, and have began to really need a bugtracker as things are gaining speed. This is probably the worst case scenario because I basically have to let things cool down over the week,so I simply can't remember the bugs in my head. So far I've been using a text file to jot down bugs,but I'd rather...
Hello, I found a clear squared bug on IE7/8, which appears via automation (still looking for a workaround, btw). So, I tried with no luck to find a way to log this bug. Tried the forum way, but it seems this site is somehow not so active these days. I even tried to mail Chris Wilson, but honestly, I don't put so much hope in this att...
I'm working on a closed source (for now) project that I'd like to write a wiki and ticket system about. Trac has a well-integrated wiki and bug/issue-tracking system, and has good integration with Subversion. Webfaction offers Subversion, Trac and a whole lot of programmer-friendly options in a web host. So I'm seriously thinking of usin...
My company uses StarTeam for source control and CR management, but I would really like to switch to Subversion for source control. For those of you that know ClearQuest and ClearCase, StarTeam has the ability to create tickets, which can later be associated with code changes. Are there any similar products that integrate nicely with Su...
I'll be deploying a C++/DirectX/Windows game at the end of January to my customer and I'd like to setup an easy way for them to submit bug reports. Should I setup a website for this? Should I build it into the user interface of the game? Should I just have them send me an email? At a very high level, what are some ideas for an effect...
I've developed a "Proof of Concept" application that logs unhandled exceptions from an application to a bug-tracking system (in this case Team Foundation Server, but it could be ANY bug tracking system). A limitation of this idea is that I don't want duplicate Bug Items opened every time the same exception is thrown (for example, many u...
How are you tracking changes, testing effort for bugs that impact multiple artifacts released separately? Code sharing is good because it reduces the total number of paths through the code which means more impact for fewer changes and less bugs (or more bugs addressed with fewer changes). For example, we may build a search tool and an ...
I'm not looking for bug tracking, per se. But more like a build tool: as a developer, it would be awesome if every time I compiled or tried to run code, I could redirect debugging output and record the bugs I most commonly introduce, how long they take to resolve, etc. Is there anything like this out there? ...
Hi I'm looking for a place to host a project using subversion, something like codeplex.com but not for open-source projects (not ready to share the source right now). Subversion source control and an issue/bug tracker would be nice. It wouldn't hurt if I was able to host a single sql database as well (although that's a secondary require...
We're currently using Mantis as our bugtracker, and we're pretty much sick and tired with it. The developers want more SVN integration, the customers want an easier system to work with. As such, we're looking for a new bugtracker and at the moment we're looking at redmine. However, in its default setup it doesn't match our desired workf...
Triggered by a question on The Old New Thing, I would like to ask: How do you set up your bug tracker priorities? More generally, what are your rules for working on them? How strict are you with "fix bugs first"? All of them? I've marked this community wiki, and I'll post mine as a separate answer. (So you can vote them down if you thi...
Hi, Was your employer comfortable with a hosted bug tracking solution, or it just had to be in house for security/paranoia reasons? I can see small teams of remote developers benefiting from it, but most bosses (i would think) would be to paranoid to let someone else know of their internals. ...
What is the long time you have spent debugging a particular problem? Was the solution trivial in hindsight? How did management react when it took so long? ...
I found a lot of questions asking for the best tool, but none asking for the features, you really need? And what features you never really needed? (I caught myself to be comparing tools on feature matrices. Something I hate, because in the end I will be using only the 3-4 most important features and leave the rest untouched.) ...
Finding bugs is part of a programmer's lifestyle. But there are some bugs that are just plain weird and the solution to them are unintuitive. Post stories that has happened to you or someone else that involves these types of bugs. If you want, you can post links to great programming bug stories. One bug story per post but you can post ...
Good day all, I'm the "lead developer" for a major Excel based application that handles the production of a few mine sites. It talks to a bunch of databases, tries its best to help out users, and generally clunks along just fine through a mix of Solver, VBA, and in cell formulas. Our development team is tiny and is composed entirely of...