For years we've been using RealNetworks' Helix server to serve streaming video courses.
It has been a pretty reliable solution up until now.
As of late, our support calls due to RealPlayer issues has gone from 2 or 3 a week (mostly PEBKAC or firewall issues) to up to about 10 a day.
I've been arguing to dump Real in favour of something else, but I really need to put together a proposal.
What are the alternatives based on the requirements below?
Requirements:
Streaming, not download and play.
Clickable bookmarks embedded in the video (Real Text);
Able to handle about 100 simultaneous connections.
Able to recognize authentication from another server on the same network.
Constraints:
Small, free (as in beer) client/player (i.e. No embedded itunes!)
Platform independence of client/player (player must be available to windows/mac/linux)