Fogbugz Duplicate Cases

Question

I am using FogBugz free hosting to manage my project bugs, I also have several customers I create custom software for, been using FogBugz to keep everything organized.

Question I have is, there are times where they send me an email with a bug, so I report it in my system and they create it as well, instead of having 2 cases of same bug, would like to merge or link them together, rather not just delete the duplicate.

Is there a way to link them together, maybe like a cross reference or even merge them together?

Answer 1

I found how to do this.

I was able to add the duplicate cases as a subcase and the primary one as a parent case, that way i can link them together and be able to keep them together.