There is a problem with this Windows Installer Package

Question

I need help with this. It started with me trying to update Java & when I tried this is the message I got: "ERROR 1723: There is a problem with this Windows Installer Package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."

I've already tried deleting Java 6 update 14, but it won't allow me to, oddly enough I get the same message. What can I do?

Answer 1

Hi, I guess this should be asked in superuser.com but I don't have enough reputation to move it.

Anyway, the installation package comes as a msi file, correct? If so you can try to run msiexec with log enabled.

Best