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63

answers:

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There are many articles and threads about guidelines while sending bulk emails. Most of the times it was mentioned that emails should be sent to the subscribed users. So that we can avoid "users clicking on spam in their mail boxes".

There are some features in famous social networking sites where we can send invitations to Yahoo contact list. In such scenarios the persons in our contact list actually did not subscribe with Linkedin to get invitations or other mails. But the hard thing to understand is how do Linkedin and Facebook mails don't go to spam?

+1  A: 

To avoid being considered as a SPAM, the easiest and most powerful method, is to not send a SPAM.

Check this to understand what is a SPAM and avoid sending one: http://en.wikipedia.org/wiki/Spam

Pierre 303
+1  A: 

Jeff Atwood has written quite a good article on this.

Martin Smith
Thank you very much for sharing this article. We already have taken all necessary steps mentioned in the article. But still we are facing problems. Emails are going to SPAM folder in Gmail and Yahoo is blocking emails if there are more than 2000 emails.
kanna
@kanna - Are the emails you send absolutely identical or do you personalise them? Also see the comments to that article if you haven't already. Some possibly good info there.
Martin Smith
+2  A: 

Developers often attack this problem from "how can I do everything (DomainKeys, et al) to ensure the message will not end up in someone's spam box?".

I used to work on a website that mailed 20,000 users weekly.

The key point in keeping out of the spam box - beyond all the technical components laid out in the link above posted by Martin - is making sure that your recipients do not spam-can you.

Bayesian detection algorithms on mail servers source data from users who click "this is spam" in their mail clients, so if your users think you are SPAM, you are - and you'll get lower delivery percentages (be prepared: 100% is impossible).

  1. Use your brand or website name as the From: field. Your customer is most likely to remember that, if nothing else. Attempts to "be close" to the customer by using a name of someone in your organization is usually a bad idea, even if you're consistent. Identify your organization UP FRONT, and in the subject line every time.

  2. Make the unsubscribe link incredibly easy to find (not at the bottom!). Users will say "this is spam" to make the message go away if they can't figure out how to get off your list. You don't want these people on your list anyhow.

  3. Double opt-in. Don't add anyone to your list without their explicit opt-in. Not only do you have their blessing, but the delivery of the opt-in message indicates that they're getting your mail. The ever-famous "call to action" of "please add us to your address book" is viable, but I personally never do this when a service asks me to.

  4. Have a schedule on which you send, to whatever the user has agreed (weekly, monthly, etc). If you are not consistent, users will forget registering with you and the mail will seem random. Also, allow them to change the frequency as the next link right next to "unsubscribe" - many people unsubscribe because they are annoyed by too-frequent messages.

phooze
+1 Some really good points there.
Martin Smith
Thanks - I think I needed to write all that to feel better about receiving money for contracting for a company that sent 20,000 emails a week ;)
phooze