IE 6.0 crashing when printing from my web application

Question

When clicking on print button the second time from my app, IE 6.0 is crashing. Steps to reproduce: 1) Click on print Button and cancel the print dialog. 2) Click on print again. IE 6.0 crashes.

It works fine in IE 7 & 8.

Below is the stack trace i got from WinDbg.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

*** wait with pending attach
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
ModLoad: 00400000 00419000   C:\Program Files\Internet Explorer\iexplore.exe
ModLoad: 7c900000 7c9b2000   C:\WINDOWS\system32\ntdll.dll
ModLoad: 5ad10000 5ad59000   C:\WINDOWS\System32\verifier.dll
ModLoad: 7c800000 7c8f6000   C:\WINDOWS\system32\kernel32.dll
ModLoad: 77c10000 77c68000   C:\WINDOWS\system32\msvcrt.dll
ModLoad: 7e410000 7e4a1000   C:\WINDOWS\system32\USER32.dll
ModLoad: 77f10000 77f59000   C:\WINDOWS\system32\GDI32.dll
ModLoad: 77f60000 77fd6000   C:\WINDOWS\system32\SHLWAPI.dll
ModLoad: 77dd0000 77e6b000   C:\WINDOWS\system32\ADVAPI32.dll
ModLoad: 77e70000 77f02000   C:\WINDOWS\system32\RPCRT4.dll
ModLoad: 77fe0000 77ff1000   C:\WINDOWS\system32\Secur32.dll
ModLoad: 7e290000 7e403000   C:\WINDOWS\system32\SHDOCVW.dll
ModLoad: 77a80000 77b15000   C:\WINDOWS\system32\CRYPT32.dll
ModLoad: 77b20000 77b32000   C:\WINDOWS\system32\MSASN1.dll
ModLoad: 754d0000 75550000   C:\WINDOWS\system32\CRYPTUI.dll
ModLoad: 5b860000 5b8b5000   C:\WINDOWS\system32\NETAPI32.dll
ModLoad: 77120000 771ab000   C:\WINDOWS\system32\OLEAUT32.dll
ModLoad: 774e0000 7761d000   C:\WINDOWS\system32\ole32.dll
ModLoad: 77c00000 77c08000   C:\WINDOWS\system32\VERSION.dll
ModLoad: 771b0000 7725a000   C:\WINDOWS\system32\WININET.dll
ModLoad: 76c30000 76c5e000   C:\WINDOWS\system32\WINTRUST.dll
ModLoad: 76c90000 76cb8000   C:\WINDOWS\system32\IMAGEHLP.dll
ModLoad: 76f60000 76f8c000   C:\WINDOWS\system32\WLDAP32.dll
ModLoad: 773d0000 774d3000   C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
ModLoad: 7c9c0000 7d1d7000   C:\WINDOWS\system32\SHELL32.dll
ModLoad: 5d090000 5d12a000   C:\WINDOWS\system32\comctl32.dll
ModLoad: 5ad70000 5ada8000   C:\WINDOWS\system32\uxtheme.dll
ModLoad: 75f80000 7607d000   C:\WINDOWS\system32\BROWSEUI.dll
ModLoad: 71600000 71612000   C:\WINDOWS\system32\browselc.dll
ModLoad: 77b40000 77b62000   C:\WINDOWS\system32\appHelp.dll
ModLoad: 76fd0000 7704f000   C:\WINDOWS\system32\CLBCATQ.DLL
ModLoad: 77050000 77115000   C:\WINDOWS\system32\COMRes.dll
ModLoad: 77a20000 77a74000   C:\WINDOWS\System32\cscui.dll
ModLoad: 76600000 7661d000   C:\WINDOWS\System32\CSCDLL.dll
ModLoad: 77920000 77a13000   C:\WINDOWS\system32\SETUPAPI.dll
ModLoad: 10000000 10098000   C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
ModLoad: 7e1e0000 7e282000   C:\WINDOWS\system32\urlmon.dll
ModLoad: 71ab0000 71ac7000   C:\WINDOWS\system32\WS2_32.dll
ModLoad: 71aa0000 71aa8000   C:\WINDOWS\system32\WS2HELP.dll
ModLoad: 76380000 76385000   C:\WINDOWS\system32\MSIMG32.dll
ModLoad: 75cf0000 75d81000   C:\WINDOWS\system32\mlang.dll
ModLoad: 75c50000 75ccd000   C:\WINDOWS\system32\jscript.dll
ModLoad: 02fc0000 03285000   C:\WINDOWS\system32\xpsp2res.dll
ModLoad: 7d1e0000 7d49c000   C:\WINDOWS\system32\msi.dll
ModLoad: 034a0000 034cb000   C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\SelectorObjectAPI.dll
ModLoad: 7dc30000 7df23000   C:\WINDOWS\system32\mshtml.dll
ModLoad: 746c0000 746e7000   C:\WINDOWS\system32\msls31.dll
ModLoad: 76bf0000 76bfb000   C:\WINDOWS\system32\PSAPI.DLL
ModLoad: 71800000 71888000   C:\WINDOWS\system32\shdoclc.dll
ModLoad: 7e720000 7e7d0000   C:\WINDOWS\system32\SXS.DLL
ModLoad: 746f0000 7471a000   C:\WINDOWS\system32\msimtf.dll
ModLoad: 74720000 7476c000   C:\WINDOWS\system32\MSCTF.dll
ModLoad: 76390000 763ad000   C:\WINDOWS\system32\IMM32.DLL
ModLoad: 76b40000 76b6d000   C:\WINDOWS\system32\WINMM.dll
ModLoad: 71ad0000 71ad9000   C:\WINDOWS\system32\wsock32.dll
ModLoad: 71a50000 71a8f000   C:\WINDOWS\system32\mswsock.dll
ModLoad: 662b0000 66308000   C:\WINDOWS\system32\hnetcfg.dll
ModLoad: 71a90000 71a98000   C:\WINDOWS\System32\wshtcpip.dll
ModLoad: 76ee0000 76f1c000   C:\WINDOWS\system32\RASAPI32.DLL
ModLoad: 76e90000 76ea2000   C:\WINDOWS\system32\rasman.dll
ModLoad: 76eb0000 76edf000   C:\WINDOWS\system32\TAPI32.dll
ModLoad: 76e80000 76e8e000   C:\WINDOWS\system32\rtutils.dll
ModLoad: 722b0000 722b5000   C:\WINDOWS\system32\sensapi.dll
ModLoad: 769c0000 76a74000   C:\WINDOWS\system32\USERENV.dll
ModLoad: 76fc0000 76fc6000   C:\WINDOWS\system32\rasadhlp.dll
ModLoad: 65af0000 65af7000   C:\WINDOWS\system32\jsproxy.dll
ModLoad: 76f20000 76f47000   C:\WINDOWS\system32\DNSAPI.dll
ModLoad: 76fb0000 76fb8000   C:\WINDOWS\System32\winrnr.dll
ModLoad: 76200000 76271000   C:\WINDOWS\system32\mshtmled.dll
ModLoad: 73300000 7336a000   C:\WINDOWS\system32\vbscript.dll
ModLoad: 79000000 7904a000   C:\WINDOWS\system32\mscoree.dll
ModLoad: 603b0000 60416000   C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
ModLoad: 63f00000 63f0c000   C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorie.dll
ModLoad: 78130000 781cb000   C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_0de06acd\MSVCR80.dll
ModLoad: 63f50000 63f68000   C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorld.dll
ModLoad: 64020000 64033000   C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
ModLoad: 79e70000 7a3d1000   C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
ModLoad: 68000000 68036000   C:\WINDOWS\system32\rsaenh.dll
ModLoad: 75e60000 75e73000   C:\WINDOWS\system32\cryptnet.dll
ModLoad: 4d4f0000 4d549000   C:\WINDOWS\system32\WINHTTP.dll
ModLoad: 790c0000 794de000   C:\WINDOWS\assembly\GAC_32\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll
ModLoad: 79060000 790b3000   C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
ModLoad: 60650000 6065c000   C:\WINDOWS\assembly\GAC_MSIL\IEHost\2.0.0.0__b03f5f7f11d50a3a\IEHost.dll
ModLoad: 60680000 60688000   C:\WINDOWS\assembly\GAC_MSIL\IIEHost\2.0.0.0__b03f5f7f11d50a3a\IIEHost.dll
ModLoad: 7a440000 7a724000   C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll
ModLoad: 09b40000 09b4e000   C:\Documents and Settings\XPMUser\Local Settings\Application Data\assembly\dl3\E3M2391O.8H6\BV1W0628.PXV\a3363ef0\00f2c4a7_4048cb01\TimeoutPopup.DLL
ModLoad: 7afd0000 7b4e6000   C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
ModLoad: 7ade0000 7ae8e000   C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
ModLoad: 60000000 60008000   C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0__b03f5f7f11d50a3a\Accessibility.dll
ModLoad: 4ec50000 4edf6000   C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.5581_x-ww_dfbc4fc4\gdiplus.dll
ModLoad: 0a890000 0a8a4000   C:\Documents and Settings\XPMUser\Local Settings\Application Data\assembly\dl3\E3M2391O.8H6\BV1W0628.PXV\9215ad46\809684af_4048cb01\Skeleton.DLL
ModLoad: 0a9b0000 0a9ba000   C:\Documents and Settings\XPMUser\Local Settings\Application Data\assembly\dl3\E3M2391O.8H6\BV1W0628.PXV\2e5b7e27\800ff1ab_4048cb01\Core.DLL
ModLoad: 0a9c0000 0a9d0000   C:\Documents and Settings\XPMUser\Local Settings\Application Data\assembly\dl3\E3M2391O.8H6\BV1W0628.PXV\dd69ee7a\80c3b5b0_4048cb01\Framework.DLL
ModLoad: 69be0000 69dd4000   C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll
ModLoad: 0ac20000 0ac48000   C:\Documents and Settings\XPMUser\Local Settings\Application Data\assembly\dl3\E3M2391O.8H6\BV1W0628.PXV\66f5f966\002d1db0_4048cb01\Foundation.DLL
ModLoad: 0aee0000 0b4c3000   C:\WINDOWS\system32\Macromed\Flash\Flash10i.ocx
ModLoad: 73f10000 73f6c000   C:\WINDOWS\system32\DSOUND.dll
ModLoad: 763b0000 763f9000   C:\WINDOWS\system32\COMDLG32.dll
ModLoad: 73b30000 73b45000   C:\WINDOWS\system32\mscms.dll
ModLoad: 73000000 73026000   C:\WINDOWS\system32\WINSPOOL.DRV
ModLoad: 767f0000 76817000   C:\WINDOWS\system32\schannel.dll
ModLoad: 6d430000 6d43a000   C:\WINDOWS\system32\ddrawex.dll
ModLoad: 73760000 737ab000   C:\WINDOWS\system32\DDRAW.dll
ModLoad: 73bc0000 73bc6000   C:\WINDOWS\system32\DCIMAN32.dll
ModLoad: 0fc80000 0fcc4000   C:\Documents and Settings\XPMUser\Local Settings\Application Data\assembly\dl3\E3M2391O.8H6\BV1W0628.PXV\0ced6b70\809684af_4048cb01\PCE.DLL
ModLoad: 74980000 74a94000   C:\WINDOWS\system32\msxml3.dll
ModLoad: 6bdd0000 6be06000   C:\WINDOWS\system32\dxtrans.dll
ModLoad: 76b20000 76b31000   C:\WINDOWS\system32\ATL.DLL
ModLoad: 6be10000 6be6a000   C:\WINDOWS\system32\dxtmsft.dll
ModLoad: 64e70000 65137000   C:\WINDOWS\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
ModLoad: 66880000 6688c000   C:\WINDOWS\system32\ImgUtil.dll
ModLoad: 5e310000 5e31c000   C:\WINDOWS\system32\pngfilt.dll
ModLoad: 71d40000 71d5b000   C:\WINDOWS\system32\actxprxy.dll
ModLoad: 5ff50000 5ff61000   C:\WINDOWS\system32\msratelc.dll
ModLoad: 6cc60000 6cc68000   C:\WINDOWS\system32\dispex.dll
ModLoad: 74b80000 74c0c000   C:\WINDOWS\system32\printui.dll
ModLoad: 77cc0000 77cf2000   C:\WINDOWS\system32\ACTIVEDS.dll
ModLoad: 76e10000 76e35000   C:\WINDOWS\system32\adsldpc.dll
ModLoad: 74ae0000 74ae7000   C:\WINDOWS\system32\CFGMGR32.dll
ModLoad: 71b20000 71b32000   C:\WINDOWS\system32\MPR.dll
(a48.abc): Break instruction exception - code 80000003 (first chance)
eax=7ffdf000 ebx=00000001 ecx=00000002 edx=00000003 esi=00000004 edi=00000005
eip=7c90120e esp=03edffcc ebp=03edfff4 iopl=0         nv up ei pl zr na pe nc
cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000             efl=00000246
ntdll!DbgBreakPoint:
7c90120e cc              int     3
Missing image name, possible paged-out or corrupt data.
Missing image name, possible paged-out or corrupt data.
Missing image name, possible paged-out or corrupt data.


k
ChildEBP RetAddr  
0584ffc8 7c951e40 ntdll!DbgBreakPoint
0584fff4 00000000 ntdll!DbgUiRemoteBreakin+0x2d

I am a newbie at using WinDbg, can someone help me with this

Answer 1

You need to file an issue with Microsoft.

You could try to disable all browser plugins and toolbars as well. I wouldn't troubleshoot it much further than that though. IMO if IE needs a patch to get this fixed, you might as well just install IE8.