Blank pages in some versions of Acrobat

Question

I have a PDF that is being generated from HTML source using HTMLDOC. While I am able to view the file fine on my mac, and on every version of Acrobot that I can get my hands on, some end users are showing some pages as completely blank.

The blank pages are somewhat unique in that they do contain images, but I do not see why this would effect the output.

Are there any known bugs with Adobe Reader that might cause this?

Edit: Dug through this, have the originals from a logged copy, and whilt it works on my end, I still have clients complaining.

Answer 1

My guess is there are fonts in the file that aren't on the client's machine. Are the fonts embedded? If not, that would be the first thing I would try. It will make your PDFs bigger, but should fix the problem.