Can anyone recommend an open source Help Desk application like Zendesk?

Question

I'm in the process of building out a website for my freelance services and would like to offer customers the ability to file issues directly through my site in an interface similar to that offered by Zendesk, however I would like to use a free open source alternative that I can host and manage on my server.

Any recommendations?

Answer 1

Hi Evan, you can try OTRS (http://otrs.org && http://otrs.com) ; it's free as in beer and free as in speech, licensed under AGPL.