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275

answers:

4

I'm putting together a USB drive that should contain tools useful for troubleshooting various software problems encountered by users.

What tools would you recommend that I include?

Main environment: Windows and .NET

A: 

"DebugView is an application that lets you monitor debug output on your local system, or any computer on the network that you can reach via TCP/IP. It is capable of displaying both kernel-mode and Win32 debug output, so you don't need a debugger to catch the debug output your applications or device drivers generate, nor do you need to modify your applications or drivers to use non-standard debug output APIs."

http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx

dj_segfault
+2  A: 
  • KeePass for all the different passwords used by your customers.
  • Any application-specific scripts you've built up (SQL, batch files, PowerShell etc).
  • Angry IP Scanner
  • PSTools from Sysinternals
  • If you're .NET you should get Reflector
Neil Barnwell
+4  A: 

I can recommend the following : {Some of them have been already mentioned though}

LOG ANALYSIS:

TextPad

NotePad++

VIM {for opening very large txt files}

SYSTEM MONITORING:

Process Explorer {allows to check the threads and dlls loaded}

CODE/ERROR ANALYSIS:

Reflector

DebugView

WinDbg

Autodump+

Codex
+1  A: 

SysInternals Suite, especially AutoRuns, Process Explorer, and Process Monitor

http://www.sysinternals.com

Gordon Bell