I often feel like I should be contributing more to certain projects as I depend on them daily, but often feel I would mostly be getting in the way. Do you have any projects that you are not a main developer but do submit patches to? Any stumbling blocks keeping you from lending a hand? ...
Once in a while you get a bug report, usually from someone new in QA who may not fully understand the product yet, that makes you raise an eyebrow. I'll start off with one which my team (both dev & QA) still laugh about years after it happened. The product I was working on had a toolbar with a set of buttons which toggled certain aspec...
I want to write (or find) a guide to effective bug reporting in a style similar to ESR's How To Ask Questions The Smart Way What are your top tips for effective bug reports? ...
So we have a small team for a certain project. Developer (Python), designer (html/css/jinja2), content manager. Now, often the designer (html/css/jinja2) (who is quite technically adept in a Windows way) will pick up bugs and report them: "Ali, I have a problem with text." Should say "Ali, I am having an exception rendering unicod...
We write a Windows desktop application that is installed on a few thousand computers that we have no access to. When one of these users reports a bug, even if the description is quite thorough, there is other information which may be helpful. We are currently working on an automated feedback agent, which means we will have access to ...