problem only occuring when accessing site through VPN

Question

This site uses JS/XML/XSLT, and it works with no errors in chrome/safari/FF/IE8/IE7, when accessed remotely, but if I access the site through a VPN, I get an error that either a document element is lacking, or the XML is not well-formed, which it is. But this only happens with IE7 - the main browser we need working unfortunately.

Perhaps the client did something locally? but the xml/xsl files dont seem to be modified. I'm tearing my hair out over this.

Answer 1

Have you tried all the obvious stuff? check the URL is the same, clear the cache, and use something like xmlverbatim to see what document the webpage is transforming, it could be using a different one than you think it's using somehow.