Hi,
My ad-hoc beta testers reported a crash, that i cannot reproduce on my device. How can i retrieve crash logs from their device? They use itunes on windows 7. What is the path to crash logs of iphone applications on windows 7?
TIA
+1
A:
%USERPROFILE%\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice\Device Name
SLaks
2010-05-10 14:07:19
thanks for answering, can you post a full path? like c:\users... thanks again
Nava Carmon
2010-05-10 14:19:47
`%USERPROFILE%` will usually be `C:\Users\UserName`.
SLaks
2010-05-10 14:20:52
nope, couldn't find it in AppData. The only folder it has was LocalLow or something like that... Is it supposed to store there only with a certain itunes version?
Nava Carmon
2010-05-10 14:30:12
Crash logs are only stored on the computer after a sync with iTunes. Make sure the device is synced before looking for them.
Jasarien
2010-05-10 14:31:35
yes, the device is synced once a day at least
Nava Carmon
2010-05-10 14:32:57
`AppData\Roaming` will _always_ exist. It might be a hidden folder, though.
SLaks
2010-05-10 15:25:02
i saw, that indeed it's the path, but couldn't come to it through the finder. How do i make a folder visible? Thanks a lot for your answer
Nava Carmon
2010-05-10 17:40:48
You go to the Folder's Properties, click Advanced, and uncheck Hidden. You can also go to Folder Options and select Show Hidden Files and Folders.
SLaks
2010-05-10 17:45:45