When I design a personalized page (control panel, cart etc), I need to decide which word to use -- "your cart", "your control panel", "your wish-list" vs. "my cart", "my control panel", "my wish-list".
Which one do you choose and why?
When I design a personalized page (control panel, cart etc), I need to decide which word to use -- "your cart", "your control panel", "your wish-list" vs. "my cart", "my control panel", "my wish-list".
Which one do you choose and why?
I've always used "my". Saying "your" makes it sound much less personal. From the user's point of view, they're thinking "I want to change my profile... how do I change my picture"
Unless you (the programmer) are a character relevant to them (eg: this is a blog or something) then "my" would always refer to the user.
For a long while, websites used mostly "My", ever since it was used by "My Yahoo" - one of the earliest and most popular personalization services. The popularity of "MySpace" only accelerated that trend.
But a growing number of websites are sidestepping the "my versus your" debate entirely. For example, StackOverflow links to your username rather than to "Your Account". In a similar vein, Google calls its personalized page "iGoogle".
This lets you avoid sentences like this, which painfully switch back and forth between "my" and "you": "We've tried to make it easy for you to personalize My Yahoo!, so we've given you a number of different ways to personalize your pages."
my- personal, feels like they own it
your- feels like you (the programmer) is talking to them, feels like it was handed to them, it isn't personal
It doesn't matter which one you use, as long as you remain consistent throughout your app. Never switch back and forth between the two; it will be confusing.
Microsoft and other vendors probably have a bigger research budget than you do, so just follow their lead and figure they did the work. "My" as in "My Sites" in SharePoint?