CRM Dynamics Contact sub-types

Question

Hi,

I am very new to Dynamics. I'm trying to figure out if I can use dynamics to create sub-types of the contact entity which have all the common attributes and relationships of the contact entity but each has their own specific attributes as well.

I am thinking about this in an object oriented frame of mind but cannot see how this could be accomplished in Dynamics.

As an example say I was managing schools in a region and I had 3 types of contacts in the system: School Teachers School Administrators School Pupils

All of these would share the attributes from the contact entity but teachers and administrators would have some employee specific attributes and students would have some student specific attributes.

Can someone give me an example of how to accomplish this?

Answer 1

In SAP there are diffrent Roles for a Business Partner (Contact in your example) maybe its similar in the ms crm, but thats just a clue.

Answer 2

You could set up a picklist on the contact entity with the different "types" on contacts there were. Then attach some javascript to that attribute, so that when it changes, it shows/hides the extra type-specific fields you've defined.