views:

48

answers:

2

Every time I build an ecommerce application I need to invest a considerable amount of time into categorising products. Factors such as ambiguoty, duplication and subjectivity can often lead to rework and wasted time.

Are there any standards available (such as ISOs) that can be applied to categorising products like computer or car parts for example?

EDIT: I know the client should categorise their information for me. I'm just looking for a resource to make that task easier for anyone.

A: 

Dude, ask this question @ http://startups.com/

Its an ideal place for this.

Bragboy
Thanks. I just opened an account there.
Rimian
A: 

I would think it depends on the industry. Some industries might have ISO standards, others might not (most probably do NOT). Really, it comes down to what the client wants. You have to get them to agree to a standard and stick to it. In the worst cases, it may actually require a change to their own business model, and that can be brutal if they've been in business for decades. Sometimes they may even classify product differently based on who the customer is and how much they like them (but you can't do that on a PUBLIC e-commerce site). Sometimes product taxonomy may be as subjective as the mood they wake up in that day. You can provide a model for them to work with but it's up to them to stick to it.

In short, this process can be painful, and since every business can vary as much as the business owner wants it to, there doesn't seem to be much standard. The one thing I've noticed is that customers that are web-savvy and already make their own purchases online have a good idea of how to format their product data, versus customers who aren't.

FrustratedWithFormsDesigner
That's a valid answer. Thank you. However, sometimes an ecommerce site may aggregate products from different suppliers so someone needs to take responsibility for the merging of different sources. That usually ends up being me!
Rimian
@Rimian: In that case I am truly sorry for you. ;) Are you able to get the different suppliers to talk and agree on some common standard that is workable? If not, you have to let your client know the risks of what they're trying to do.
FrustratedWithFormsDesigner
Yes, I've let the client know he's got to deal with colliding SKUs, categories and all that overhead. There are a few issues like that to keep in mind. Beer fixes a lot of it :)
Rimian