Mailbox unavailable. The server response was: 5.7.1 Unable to relay for [email protected]

Question

Hi All,

I am getting "Mailbox unavailable. The server response was: 5.7.1 Unable to relay for [email protected]" when I try to send the mail using ASP.NET. The site is deployed on IIS7, Windows 2008 server.

The website was working fine on IIS6 and Windows 2003 Server. I deployed it on IIS7, 2008 it has started giving me this error.

Has anybody experienced this before?

Answer 1

herein lies the answer... IIS Settings

IIS-->Default SMTP Virtual Server-->Properties-->Access-->Relay restrictions just add or exclude the IPs you care about, should resolve the issue.

Answer 2

Aahh got it... I got it working :)

Thanks Christopher, your suggesion is correct.

But, finding "Default SMTP Virtual Server" was tricky ;)

Even if you use IIS7 to deploy your web site, you have to open IIS6 Manager to configure SMTP server (why?).

I configured SMTP server as follows to make things working,

1. Open IIS6 Manager using Control Panel --> Administrative Tools.
2. Open SMTP Virtual Server properties.
3. On Genreal tab, Set IP address of the Web server instead of "All Unassigned".
4. In Access tab, click on Relay button, this will open Relay Restrictions dialog.
5. In relay computers list, add the loopback IP address i.e 127.0.0.1 and IP address of the Web server, so that they can pass/relay emails through the SMTP server.

Cheers,

Vinod T. Patil

Answer 3

Hi Vinod,

I tried all settings, but it's working on local server but not on remote server.

can u plz help me.

plz reply on [email protected]

Thank you, Preeti