Do you know the IP address of your web server?
Do you have direct access to the Internet on port 80?
Tell if your server is up or down by doing the following
telnet 255.255.255.255 80
Where 255.255.255.255 is your web server's IP address. On windows the screen will go blank if the server answers. Then type
GET / HTTP/1.0
And hit enter twice. You should see the content of your default page. If your running as a virtual host, you'll probably need to use HTTP/1.1 and the Hostname tag.
GET / HTTP/1.1
Host: www.yourservername.com
There is one return after HTTP/1.1 and two returns after your hostname. If you get content (the correct content) back from your web server it is definitely not down. If the server fails to connect then your web server is really down, and the content your computers are seeing could be any of the following:
- local page cache
- local proxy server
- ISP proxy server
- local ARP poisoning attack redirecting you to attacker's local web server which mirrored your site.
- DNS poisoning to direct your browsers to someone else's web server which mirrored your site.
If your site is up, but geographically separated folks can't see your site, it is most likely a DNS issue or an ISP level routing issue.
A good tool to check for DNS issues is OpenDNS's CacheCheck. As for the routing issue, the best bet is to call your web hosting company and see if they've had any other complaints from their other customers, or if they are currently working on a routing issue.