A problem setting timeout feature in with Jquery AJAX.

Question

Hello,

I have a jquery HTML page which loads a form.

The form has a bunch of settings, but eventually the form gets submitted using a post command (see below) which returns an HTML page built by a script running on the server.

This works fine, except when the script runs longer than 5 minutes. The post command just returns nothing.

I tried using the timeout command in the high level page as follows:

$.ajaxSetup({cache: false, timeout: 18000000 }) ;

But this does not seem to work. Does anyone have a suggestion?

Here is the post command:

$.post('/cgi-bin/tw_lookup_3.cgi', lookupData, function(data){

         var page = $(data).find('input[name=result_dir]').val();
         $('#results').load( page + "/TW_LOOKUP_RESULTS.html");


         $('#SubmitQuery').attr('disabled',false);
         $('#SubmitQuery').val('Submit Query');
         $('#SubmitQuery').css('backgroundColor','');
         $('#SubmitQuery').css('color','');
},"html");

Answer 1

Is it possible that the timeout occurs on the server and it's just returning an error? Set an error handling function and determine if that is being called. Handling errors should be a standard practice anyway in this case, in particular if you are expecting it to take exceptionally long (like 5 minutes!)

Answer 2

All I worked with a coworker on this and we found that the issue is indeed the server and not the webpage where I was trying to set the timeout.

I hope this helps someone in the future and thanks for those that replied.

Steve

Answer 3

I am facing the same issue. Is it the web server that's timing out? Any suggestions on how to resolve it when the server takes longer than 5 minutes to respond? It works fine when the server responds back in under 5 minutes.