Hi, I need to build an IVR application (possibly 10 Phone lines). I am entirely new to this domain and am familiar with some concepts, Can someone please provide me with some links/advice on how I can go about building the IVR system? Also, I need to know the exact process, whats involved, if I need to rent phone lines? etc., If I wa...
I need to determine whether a phone number is valid before attempting to dial it. The phone call can go anywhere in the world. What regular expression will match valid international phone numbers? ...
I wanted to discuss the technology behind Twilio. I have been playing around with the service for a few days now and it is simply mind-blowing. While I don't have a direct need for it right now, I am curious to find the back-end of the technology. So can anyone shed some thoughts on how does Twilio do its magic? ...
I an writing a VoiceXML app and i am having a problem. The application listens for DTMF tones only. The user enters a confirmation number followed by #. They can also enter *1 or *2 to speak to customer service, or resend the confirmation message. I am having trouble creating a grammer that will work for this. I've been able to use t...
Hello all, I have a pretty basic need for an IVR system that does the following: Allows for dialing in and recording a message with an ID. The ID could be supplied by the caller or provided by the system. Allows to dial-in and provide an ID to hear if there is a recorded message associated with the ID. I do not have past experience w...
I'm making an IVR system for a project, and have decided on Twilio to handle the phone portion (making and receiving calls, sending and receiving SMS messages). This will surface a website with an IVR front-end, allowing users to navigate the site using their touch-tone phone. I'm not making all the content browse-able over the phone, j...
Hi! I am trying to do an IVR using FAstAGI to say information from my database to my clients. I done AGI doing this but I need now run this from another server, windows server, but I dont know how can I do this. I checked the Asterisk::fastagi module but it is so confused and I dont understand anything. I did a few AGI perl scripts with...
Hi, I want to develop phone dialer application, the app is to use modem to dial phone numbers and play voice messages . which java api is to be used,other wise is their opensource IVR paltform to serve that ? ...
Voxeo provide a free IVR for development purposes, but I was wondering if there is a much simpler form of test IVR, perhaps which runs on the local machine and uses your microphone and speakers instead of the telephony network? ...
One of my client has asked me an application Telephone answering machine which is exactly like customer care voice application (ie) he is maintaining a college, parents of students will call to a college phone no and they will be asked to enter student roll/reg no and they can hear that student attendence percentage,mark etc.... Is it ...
In Fedora 12, what is available FREE, so that i can record my voice as G711u/a or GSM or G729 audio codec's. Thanks in advance. N.b: Tried gnome-sound-recorder 2.28.5 but it save file as WAV but doesn't allow to formet as ulaw or other audio codec's ...
Glorsoft Velocity is .Net based but I don't see a developer forum around it. it is difficult to tell how well it is being adopted. Product looks good to me but I only want to use a technology only if has a following and user group around it. Anybody using it? If so, how is it going for you? ...
Hi, all. My app has a bunch of dialogs where a caller is asked to pick and choose from a list: "Which would you like? Account Information, Account Changes, Request Documents, Speak to a Representative." In pseudocode, here's how it would appear: <prompt> Which would you like? Account Information, Account Changes, Request Documents...