usability-testing

Usability Tests of Widely-Used Software

Does anyone know where I can go to find the results of usability testing of widely used software? I want to be able to make informed decisions about: which bits of existing packages to copy in my software how to choose between multiple packages (programs, components, etc). Really, I would be grateful for anything here. I'm int...

How to do a focus group for a website

I have been developing a new online game for the past year now. The site has recently gone to beta testing and I am looking to go gold later this fall. I have heard from some people that they are confused when they first signed up, and it gave me the idea to hold a focus group of various types of people (such as gamers and non-gamers). I...

Tips for finding things in your program that are broken that you don't know about?

I was working on something for a client today when I found a way to break some functionality in our program. (The code is really legacy code, it's been in development for about 10 years and I've only been working here for about a year.) It didn't cause an error, or cause the program to crash, but if a user was using the program and d...

Usability Study of opening links in a new browser window.

Hi all, I hope this isn't too off topic for programming, but I'm sure lots of you would like more information when dealing with clients or managers on this topic. I'm looking for actual usability testing & research into opening browser links in a new window. I'm aware of all the reasons why it's a bad idea, but that's not what I'm lookin...

What libraries are available to record a user browsing your website for usability testing?

I remember seeing a JavaScript library a long time ago that offered the ability to record where users clicked and moved their mouse on your website, in order to do usability testing. I can't seem to find it anymore. Are there any libraries out there that do something like this? What I'm looking for is something like http://clixpy.com/,...

Nielson's usablity scale

Just wondering if anyone out there knows of a standard survey (preferably based off Jacob Nielson's work on usability) that web admin's can administer to test groups for usability? I could just make up my own but I feel there as got to be some solid research out there on the sort of judgments on tasks I should be asking. For example ...

Track User Activity on Remote Site

I'm working on a usability testing service and trying to figure out how to track user activity (e.g. url, clicks etc.) on a page of another domain (without modifying the page via JS or similar). Any ideas? ...