Background: Some time ago, I build a system for recording and categorizing application crashes for one of our internal programs. At the time, I used a combination of frequency and aggregated lost time (the time between the program launch and the crash) for prioritizing types of crashes. It worked reasonably well. Now, The Powers That B...
I am analyzing a .dmp file that was created and I have a call stack which gives me a lot of info. But I'd like to double click on the call stack and have it bring me to the source code. I can right click on the call stack and select symbol settings.. where I can put the location to the PDB. But there is no option for the source code...
When an application crashes on Windows and a debugger such as Visual Studio is installed the following modal dialog appears: [Title: Microsoft Windows] X has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. [Debug][Cl...
Hello all! I am using Crystal Reports 8.0.1.0 and have an OLEDB connection set as "favourite". We have several reports being run against a few stored procedures on the database. Our database is an SQLExpress 2005 named instance. One of the reports deals with balance, i.e. we have to provide a balance report for a specific company or se...
I've got a user reporting crashes in my Mac OS X application, and their console logs report the following: Symbolication warning: error parsing FDE at 0x100052649 in:\n Does anyone have any insight into what this might be? I assume that somehow the symbols have been stripped from my app in a way that gets in the way of Mac OS X's cras...
I'm working with a somewhat unreliable (Qt/windows) application partly written for us by a third party (just trying to shift the blame there). Their latest version is more stable. Sort of. We're getting fewer reports of crashes, but we're getting lots of reports of it just hanging and never coming back. The circumstances are varied, and ...
I work on an open source product called EVEMon written in C# targeting the .NET 2.0 platform, I have one user who is suffering from a strange .NET crash that we have been unable to resolve. Event Type: Error Event Source: .NET Runtime 2.0 Error Reporting Event Category: None Event ID: 5000 Date: 4/29/2009 Time: 10:58:10 PM User: N/A Co...
In short, [NSURL URLWithString:] appears to be raising an exception. According to the documentation "If the string was malformed, returns nil." There is no mention of an exception being raised under any circumstance. In addition to this, I am both encoding the URL and checking for nil before converting the string to a URL. Can anyone of...
When symbolicating crash reports, I noticed that line numbers are off. I tested this with a project in which I deliberately cause a crash. It seems the generated line number do not include certain lines, e.g. comment lines or compiler preprocessor statements (not sure what it does and does not include)... Is there an easy way to get fro...
Hey guys, I'm looking to try and symbolicate my iPhone app's crash reports. I retrieved the crash reports from iTunes Connect. I have the application binary that I submitted to the App Store and I have the dSYM file that was generated as part of the build. I have all of these files together inside a single directory that is indexed by...
We are trying automated builds using Flash CS4, and every once in a while the IDE will crash, and we want it to just keep on running then - but instead it halts on the crash reporter and we need to actually log into the server and click "Cancel" manually. I can't find a setting and nothing on Google - any ideas? Thanks! ...
Hi, Below is what I copy/pasted from the Crash Log sent by the client. I am unable to understand what does that mean :s Apparently it looks like the app crashed when navigating back to a previous screen (and that's what client has reported). What is UIWebDocumentView here? I need to resolve the crash but I'm stuck here so any help is h...
The app crashes on the tester's device (with OS 3.1) but does well on the simulator and my device with OS 3.0. I have the crash log but I am finding it difficult to understand the reason of this crash as I cannot see the mentioned crashed thread (usually shown in a crash log). What does this mean? "Unknown thread crashed with unknown f...
I just downloaded the crash reports for one of my iPhone apps from iTunes Connect. The most common crash has a trace like the following: Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0xa1b1c1db Crashed Thread: 0 Thread 0 Crashed: 0 libobjc.A.dylib 0x3030e6f4 objc_msgSend + 16 1 ...
Hi folks! I need help to understand the crash log i received from the client. The app works fine on my phone but it crashes with him. I have OS 3.0 installed here while my client has upgraded to OS 3.1. Client reported app crashes usually when he starts the app. Why I am getting EXC_CRASH (SIGABRT)? Can anybody point me in the right d...
Hi All, I keep posting crash logs i receive from the client and It's good to know that I have been able to learn a lot and resolve these issues as well. Here is another one down here: Incident Identifier: 7971B91B-9462-4B2A-B8F1-A77EE1C4F75F CrashReporter Key: f3a4736dc8d450a3cb0ecb7367313dbbd816c484 Process: MyApp [661] Pat...
A number of the hardest to track-down problems I've come across with my iPhone application have only exposed themselves on jailbroken handsets. Is there a way to detect these handsets looking only at the crash logs? This is kind of like this question but after the event rather than during... ...
I tried use "PLCrashReport" to collect the crash info then make the app more stable, but turns out that the report is like this(dont even has a call stack,how am I suppose to use it?): The "Exception:" part,Exception: (null): (null), which should be "exceptionName" and "exceptionReason", at most time are "null", dont know why, sometimes...
Hi I have some users testing my app on Windows and Mac platforms. The app crashes at some points but the Windows users cannot get any crash logs. Here's what they do Run the app and play around till it crashes Sync their device with iTunes Look for logs here (on a Vista) C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter\Mobi...
What is the best way to have a (Java) program recognize it crashed last time it ran and show a message along the lines of "it looks like this program crashed on you last time. Report this problem here: [email protected] ...." Is there a recommended way of doing this? (Bad?) ideas I had would be: Have the program store a temporary key file a...