technical-support

Internet Access in Ubuntu on VirtualBox

I recently installed Ubuntu on a VirtualBox VM ... it installed just fine (much easier than on VirtualPC). However, I'm unable to get internet access from the guest OS (ie. Ubuntu). Can anyone give me any pointers on how I might enable this? The Host OS is Windows Vista, and the hardware is an IBM Lenovo. Thanks! :-) ...

Did Installing OneCare cause a "Generating user instances in SQL Server is disabled" error?

Did Installing OneCare cause a "Generating user instances in SQL Server is disabled" error? The only change that I've made to my computer is uninstalling AVG and installing the trial for Microsoft OneCare. Did OneCare change the SQLServer installation somehow? This is a very "odd" question but is something I would post on EE in hopes o...

Unable to determine guest operating system: Vmware error

Ok, here's a very short and to the point question. When trying to import a virtual PC 2004 Windows 2003 Server VM in VM Workstation 6.0.2 I'm getting an error 'unable to determine guest operating system'. Soo how to fix? ...

How can you export the saved username and passwords in FireFox 2?

I need to reformat my machine but I have so many user/passwords stored in FF2 that I just keep putting it off. Yes I know about backing up the entire profile and restoring it. But for some reason my profile has many issues and I want to start fresh with that as well. Are the username and passwords stored in a text file or is there some ...

Is the Mono Developer Support from Novell worth it?

My company are thinking about using Mono for an upcoming product, so we were thinking about the $12,995 Mono Kickstart support from Novell. Anybody here used it, is it worth it? ...

Has Microsoft paid support been worth it to you?

I saw this quote in this question: MS support is poor, except when you've paid for a support contract... then its very very good. – gbjbaanb This got me thinking. My company has had 2 support incidents with Microsoft a few months ago (before Stackoverflow was live). In both cases, we were pushing the limits of the SharePoin...

Percentage of pay for technical support 24x7 for 50% of the year

I work for a manufacturing firm with a development team of 2. We've created real-time apps that are now an integral part of the process, a process that runs 24x7. Technical support for the process has been provided in an informal way. The dev team members have been given a company phone and support calls go through to whoever answers ...

Why is Visual Studio not able to open .csproj files?

Hello! I have the odd problem that I am not able to open the properties of my .NET projects in Visual Studio. If I try to open it by clicking on the Properties tree node in the Solution Explorer I get the following message: There is no editor available for '....csproj'. Make sure the application for the file type (.csproj) is instal...

Which web application would you recommend for user feedback?

Which web application would you recommend for user feedback? Get Satisfaction (http://getsatisfaction.com) User Voice (http://uservoice.com) featurelist (http://featurelist.org) or other recomendation? ...

How to minimize customer service help desk time for programmers?

Most software companies have different levels of support for the customer service help desk in order to protect programmers spending a lot of time explaining things to customers or trying to understand problems and bugs. But there inevitably are situations where programmers have to interact one-to-one with customers. For example, if fir...

As a programmer how much are you expected to know outside of programming?

I'm wondering what you do as a programmer that's not programming but necessary for your task (eg: local setup, server setup, deployment, etc). I'm curious to know how many non-programming related tasks people are performing. For example, when on web development projects I often: Install servers Manage user right/access to servers Per...

Oracle Application Server; What role in an organization typically supports the middle tier?

In medium to large organizations what team or group typically support middle tier components like Oracle Application Servers? (Unix Team, DBA Team, Or Application Development/Support Team) In a client server application design the delineation of ownership between the server and the client is very clear. In the client server case the U...

Best tools and practices for managing, fielding and filing clients' support emails?

Hi All, We offer support for our web services via email. At present the support guys just use Outlooks' flags and priority support to manage the emails and move them between folders to represent various stages of the support process. As you can imagine this technique is far from perfect. I was wondering if there are any good alternat...

What do I do with my career considering recession everywhere and dislike for my current job?

I work for a very good company and my salary is very competitive considering my less experience and pay structure followed in my country - India. I have 2 years of full time experience. In addition to that I did 2 internships, 6 months each, 1 in my company using C++ and the other in a very good semiconductor company on ETL development ...

Fielding support requests for OS project here

I run the open-source project, and maintain a support forum to help answer user's questions. This works tolerably well, except that it turns that at a forum is not actually that good at managing user support requests. So, on the spur of the moment, I thought to myself, "StackOverflow is a perfect place for answering questions! Why don't...

What is the site that will allow you to download any Microsoft Knowledgebase Article QFE?

There is a site that will let you download Microsoft QFE patches like the ones in Microsoft Knowledge Base Articles without having to call Microsoft support first? I used to know it offhand but have managed to forget it. I keep running in to situations where I need a patch for SQL or Visual Studio and have to spend an hour on the phone...

Getting site running in IIS 7 Issues

This is driving me nuts. I am trying to setup a webiste on our dev server with a specific url name www.mystpidsite.com as an example. mystupidsite is not the same name as the dev server. 1) specify a specific url to use for the website I create in IIS 2) run it and use that url to access it I have: 1) created a new site in IIS 7 in...

BlackBerry Technical Specification

I'm having trouble locating BlackBerry techical specifications and their website is a mess. They also don't have a number that I can use to easily contact them. This isn't exactly a coding question, but what does the BlackBerry audio API look like, and where can I get technical specifications on audio? Specifically, I'm trying to find...

Session ID always changing - can't login to my web application from ONE PC!!! Sessions being lost!

Hi guys, we've recently done some installation but I'm facing issues with one pc in particular and its baffling. We have a webapplication installed on our local server which is accessed by all our workstations. FOr some reason we can't log into our webapplication using one workstation. The application is a PHP MYSQL collaboration system....

Why separate maintenance work from development work?

I work at a company where maintenance is being done by the same team that brings life to a piece of software. Very often I hear about organizations that have a separate maintenance team or a maintenance programmer. What I wonder about is -what- the reasoning behind this is? Apart from ditching 'old code' to lesser mortals, is there any...