vtiger

create vtiger module

Hi, Can you give me a hand? I could't create vtiger 5.1 module, can't find any examples. Can you help me? ...

problem with creating a new module using vtlib 2.1 for vtiger CRM 5.0.4

I have created a new module in vtigerCRM using the vtlib 2.1 api doc as provided in the following link. http://wiki.vtiger.com/index.php/Vtiger_CRM_5_Developer_Guide/VTLIB Though the module appears to have been created successfully I am getting the following error when I try to add a new record. ( ! ) WebServiceException: Permission to ...

Strange Behavior of Email Sending

Hi, I have configured outgoing server and using webmail link for sending emails in vtiger 5.1.0. Outgoing server settings are available to admin only and the settings are: server-mail.mydomain.com:26 username-account+mydomain.com password -******* authentication-yes When i login as admin and send email to a user it shows in sent f...

One website for support tickets, documentation, user management, file transfer, etc

Does anyone know of a web app that can do all of the above in one place? We are currently working with Vtiger (support), Confluence (documentation), Joomla (website, user management & custom file transfer area). We've tried using various Joomla components, but we've found nothing as good as the individual web apps listed above... We nee...

SugarCRM or Vtiger ?

Hi, I'm working on deploying a CRM in a Univeristy, the software to deploy has to be open source. My research lead me to SugarCRM Community Edition, however, this edition lack of reporting and seems to be really hard to tailor to specific needs. thus, i'm considering to use vtiger. What's your advice, regarding a mid-size project. Do...

Using vtiger CRM module?

The older version of vtiger CRM had to ability to attach files that you have on your computer to an account or contact. When we updated to the new version I couldn't find this option. Did I miss it somewhere or is there a module that I can use the will provide a similar ability? I know about the ability to create documents within vtig...

Creating module on vTiger 5.2.0

I can't find documentation for creating modules in vTiger. Where can I find doc. Please share with link. ...

If VTiger is in PHP, Which CRM is for Rails?

Hi, I come from a .NET background and just learned Ruby On Rails. My company uses VTiger for Customer Relationship Management. I have no idea about PHP. I am a rails fan, instead of me learning PHP to work on VTiger, I am looking for a solution in Rails. I found Fat Free CRM. Is it good? Also, Are their any better ones? ...

Update existing ticket in VTiger

Hi, I am a newbie to VTiger, I am using the 5.2.0 version to try, learn implementing Issue Tracking. Intro: A client sends an email to say [email protected], Mail Converter or Mail Scanner.. scans for the new email and if found creates a new ticket. If admin sees a new ticket which is being raised in Trouble Tickets, makes some chan...

Vtiger Client response email for updating ticket

Hello everyone, I could get the following things done.. Client sends e-mail to [email protected] Mail Scanner scans, creates a ticket. A notification is sent that email is received by support team to client. Admin assigns the ticket to someone, client recieves an email that the ticket is being assigned. Client replies to the email, t...

Create Ticket in VTiger

Hello everyone, Once I have a client contact information saved in Support Module, I could get the following things done.. Client sends e-mail to [email protected] Mail Scanner scans, creates a ticket. A notification is sent that email is received by support team to client. Admin assigns the ticket to someone, client recieves an email...