bug-tracking

VCS and single developer "team"

I am a single developer working on a project for my company. I use subversion and Trac (for bug-tracking and communication with management types). I have a staging server and a production server. Today I checked in some code and discovered that my FSFS-based svn (v1.4) repository is irreparably corrupt. While this is quite a bummer it ha...

What is the best free (as in beer, FOSS would be good as well) replacement for Mercury TestDirector?

The question is as its title. I'm looking for a replacement for Mercury TestDirector. Now, TD is a bug tracking tool, but it's more than that - it allows for test script storage and execution, and for the execution reports to link to bugs. In order to be considered, the replacement must provide this bare minimum functionality - bug tr...

How should bug tracking and help tickets integrate?

I have a little experience with bug tracking systems such as FogBugz where help tickets are issues are (or can be) bugs, and I have some experience using a bug tracking system internally completely separate from a help center system. My question is, in a company with an existing (home-grown) help center system where replacing it is not...

Free bug tracker with desktop client?

I'm looking for a free bug/issue tracking system that has a desktop client. It can run on any server type that doesn't require SSH/RemoteDesktop or be hosted Client should run on windows. And it needs to support more then 1 developer Does anyone know of something like this, if there is have you used it and how did it work for you? ...

Git and Trac (or similar)

In the past I have really enjoyed using Trac with subversion repositories hosted on some of my own servers. The integrated ticketing and online code browsing is very convenient. I have used github for some of my public projects but I don't have the money to shell out for an extra service, espcially when I am already paying for remote V...

What is the best way to cater for users reporting bugs ?

ok, Bugzilla would scare the willies out of the average end-user. Even things like Mantis are a little spooky for the uninitiated. What method, web package (preferred), interface, whatever can I implement to make it easy, intuitive and not-at-all-intimidating for my end users & customers to report bugs in an intelligible manner? I lik...

Anyone using SpiraTeam?

We've been using Mantis for some time now at my shop and it has performed well. The powers that be have decided we'll be using a commercial tool called SpiraTeam from this point forward. Has anyone had experience with this tool? I noticed that it has import ability from Jira and a few other systems but didn't see one for Mantis. I'm ...

Is the lack of issue tracking facilities in an open source project possibly an incentive for not participating/contributing?

When deciding whether you are getting involved in a fairly big open source project in order to contribute to its code base, how significant are the project's issue tracking facilities (i.e. tracking of bugs & feature requests) for your decision to contribute or not? There are still many non-trivial (huge code base) open source projects ...

Best freeware defect tracking software for Windows?

I'm looking for a freeware defect tracking solution. I have experience with Mercury Quality Center, but I hear that comes with a five-digit pricetag. I need something for my personal projects. Webforms (i.e. ASP.NET) would be preferrable. Anything good out there? ...

Recommends bug tracking system

I work on a web site with only a few other programmers. We've been using Fogbugz for issue tracking, and while we like it, it is expensive, and isn't exactly suited to our needs--we'd really like the users of our web site to be able to access the bug lists, rather than submitting bugs blindly with no way of knowing whether an issue has ...

Web Application Development Process - Version Control, Bug Tracking, Unit Testing, Deployment

Describe the process you use to develop web applications at a not-so-high level, focusing on VC, bug tracking, QA, unit testing, deployment and anything else similar (minus the planning/client communication side of things). I'm new in this area, so my rough example (read: haven't used this process) is no doubt abit off, so to speak - po...

Looking for an alternative to Trac: Project management and bug tracking system for multiple projects.

We are using Trac as the main project management / bug tracking tool in our job. The pros in Trac: Free software (free as in free beer and free speech). SVN integration. Easy to use, user-friendly, etc. Different permissions. We started using it for our software projects, one instance of Trac per project. Here's where I found the fir...

Improving productivity to 1 Bug correction per man/day

I am a senior software engineer, and a few months ago I have been asked to help with co-ordination of bug corrections. The project manager (non technical) has given me an objective of improving productivity to 1 bug correction per man/day. This has been a real challenge, and I would like to know what other developers/managers may have do...

What are the benefits of Source Code Integration for a Bug Tracking system?

I'm choosing a Bug/Issue Tracking system for use on our project. This question and this question are helpful in giving systems to evaluate. However, I have a question raised by looking in to the various products on offer. Some systems promote Source Code Control System integration as a feature. This is not something I've used before ...

Registering bugs by email

What is a best way to parse an email with bug description. One client decided recently that it would be nice for user to be able to send an email to known mailbox and a bug would be registered in bug tracker (not exactly bu close). The problem is bug description has lot of fields like dates, times, descriptions, comments, losses, attac...

issue/defect tracking software

Our group is currently reviewing our toolset and looking for new defect/issue tracking software in additional to source control, and project management software. For issue tracking, we've looked at bugzilla, fogbugz, bugtracker.net, sourcegear fortres, and bugnet. I'm not satisfied with the list we've come up with, so I'm curios to k...

How to make team more cross-functional?

The problem we have now in your development process, is that there are a few people, who don't make team more cross-functional. So, sometimes this people can become a bottleneck for some parts of the project. They don't like using Wiki for the shared knowledge issues, they don't post enough comments to their tickets in Issue tracker sys...

How important is ticket/bug format?

How important is it for a bug report to be formatted? What should it contain? I see the following sections in a bug report usually: steps to reproduce what I see what I have to see explanation What is the best solution for formatting a bug report and what it should contain? ...

How to build project's knowledge base?

The problem we have now in our team is that sometimes, when you need to start with different module/component you need to spend huge time amount for reviewing and understanding this part. How it works, what it does, what pitfalls, or some project's size manuals how environment or stubs can be set for component setup or testing, for exam...

Event Tracking

I want to understand event cycles. I have a form with a grid and textboxes. It has a grid, bound to DataTable, and textboxes bound to same table too. I'm trying to debug something and need to know how to identify ALL events fired in the form to see what may solve an issue for me. Anyhow, unless I explicitly subclass every class on my...